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Common objections and how to handle them

Business Size & Credibility

• “Why should we trust a smaller provider over established names like CompTIA, (ISC)², or SANS?”

• “Do Centri have enough qualified resources to deliver consistent training?”

• “Are Centri’s certifications actually recognized or valued by employers?”

• “How many organizations have actually used Centri courses?”

Content Quality & Relevance

• “How do I know Centri’s course content is up to date with the latest cyber threats?”

• “Are Centri’s courses aligned with any industry frameworks (e.g., NIST, ISO 27001, CIS Controls)?”

• “Is Centri’s training hands-on, or just theoretical?”

• “Who develops Centri’s training content? Are they actual cybersecurity professionals or generic educators?”

Pricing & Value

• “The price seems high; we can find cheaper courses online.”

• “What’s the ROI? How does this actually reduce risk or improve our compliance?”

• “We don’t have a big training budget; can we justify this cost?”

• “Why pay when there are free resources?”

Fit & Implementation Concerns

• “Our employees are too busy.”

• “Is Centri’s platform easy to deploy and manage?”

• “I / my team need support during and after training”

• “We want pilot the program before committing to a full rollout.”

Technical & tool-based Objections

• “Our team doesn’t use Splunk, this isn’t relevant to us”

• “We need some Cloud focused content for our analysts”

• “We only use commercial tooling like Magnet AXIOM”

• “We are an organisation who utilises EDR tooling on every endpoint, but it looks like Centri doesn’t cover that”

Download PDF Version of Common Objection Handling

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